Alarm Response and Key Holding
Sureguard Security Limited is able to provide bespoke and general response (key holding) and patrol security solutions for both private and public sector organisations across the UK.
Our professionally managed response and patrol section services within which we have specific and specialist expertise include:
- Alarm Response & Key Holding
- Property Inspection
- Mobile Patrols
Our trained response officers will attend your premises in the event of alarm activation. They will carry out a full external and internal patrol of the site as detailed by the comprehensive site assignment instructions agreed with you at contract commencement. All of our attending Response Staff are attired in NATO style uniforms and identifying insignia ensuring a professional and identifiable approach to your security. If emergency remedial repairs are required, and subject to pre authorisation by you, we can arrange for these repairs to be carried out. We can either use a contractor from our approved contractor database with agreed pre authorisation or a nominated contractor of your choice.
Once the incident has been dealt with the building will be re-secured. A detailed incident report will be emailed or faxed to you the next working day. All operational staff has access to our 24hr Contact Centre via by land line, mobile or radio communications to ensure best fit with your business & continued safety of our deployed personnel. If you do not wish us to hold your keys our Response Officers can still accompany your lone key holder on site to deal with any alarm activation or incident, reducing the risk of lone workers at vulnerable times
(refer to Health & Safety Executive document “Working Alone In Safety” booklet INDG73).
Pre-programmed patrols may be carried out at random times and throughout the night and at weekends. Highly visible warning boards for all our sites are supplied as an added deterrent demonstrating a pro-active approach to securing your business and will help to deter any opportunist thieves operating in your area.